Learning BPO

Many companies are now looking to realize significant benefits by outsourcing learning, in whole or in part. They are investigating a range of services to outsource and a variety of engagement models for how to proceed. And they are looking for the right partner to work with. CognitiveArts is that partner.

Benefits
Learning Outsourcing enables a company to focus primarily on its core competencies. By outsourcing learning, companies improve quality while reducing cost. Outsourcing enables companies to count on their partner to provide specialized expertise, advanced technology, and well-managed processes.

 Benefits include:
Reduced Costs  
Learning Group: Business Units:
  • Reduced labor costs
  • Increased learning group efficiencies
  • Shared infrastructure
  • Reduced turnaround time
  • Reduced learning time
  • Reduced travel costs
  • Conversion of fixed to variable costs
Enhanced Governance
  • Defined Service Level Agreements
  • “Best practice” technical methodologies
  • Clear processes
  • Specialized management applications
Increased Effectiveness
  • Runs your training function as a business
  • Learning aligned with business needs
  • Common development processes & best practices
  • More effective blended learning solutions
  • Better utilization of resources across units
  • Increased learner support
Increased Responsiveness
  • Increased management control
  • Accelerated learning through specialist industry alliances
  • Consolidated management of vendors
  • Ability to scale up and scale down to meet demand
  • Reduced timeframes
  • Reduced risk
  • Increased rate of continual improvement
Services
When considering outsourcing, consider which services are best performed by your staff and which are best done by your provider. CognitiveArts offers a total solution, enabling you to completely outsource or simply out task.


ROI
&
Strategy

Curriculum
Design
Content Development
& Management
Learning Delivery
& Management
Technology Integration
& Management
Learning Administration
Learning Infrastructure

Engagement Models
Different models for outsourcing fit different organizations. CognitiveArts helps you select which approach is best for you.

Engagement Model Key Benefits
   
Total Outsourcing
  • Clear accountability
  • Greatest potential impact
Selective Process Outsourcing
  • Clear accountability
  • Internal staff can focus on business needs, strategy
  • Enables incremental approach
Business Segment Outsourcing
  • Creates focus on critical areas
  • Enables incremental approach
eLearning Outsourcing
  • Speeds transition to eLearning
  • Reduces training costs while increasing effectiveness
  • Enables incremental approach
Process Rollout Outsourcing
  • Tackles a particularly significant business problem
  • Enables incremental approach
Partnership
When you outsource, nothing is more critical than the partner you choose. CognitiveArts focuses on the intersection of learning, BPO, and technology. We offer:

Skill and Experience Proven Methodologies and Tools
   
  • Demonstrated process competence
  • Focus on learning
  • Experience in running learning processes offshore
  • Ability to provide technology or use/ improve yours
  • Breadth to support current and future needs
  • Thought leadership credentials & research capability
  • Training Effectiveness Enhancement Methodology (TEEM)
  • CLiKS™ , TecKnowPark™ , KnowledgePortal
  • Design Playbook
  • Total solutions for application & process rollout
  • Training Management Information System (TMIS)
  • Risk management and mitigation
  • Management Governance
   
Scale and scalability Flexible Business Models
   
  • Significant size and financial stability
  • Ability to ramp up and ramp down
  • Global operations
  • Offshore resource base
  • World class infrastructure
  • Dual-shore capabilities
  • Ability to provide technology or use yours
  • Guarantee against cost escalation over term of contract
  • Ability to offer Build-Operate-Transfer model

Click here to learn about our proven Accel Methodology.
Click here to learn about the real-world results we have achieved.