What are the perennial aspects of product training, and how can you equip your teams with an understanding of what is most essential without getting caught in a costly cycle of training updates?
 

The Critical Mistake Analysis method focuses training on the few "critical mistakes" that have the largest business impact. In essence, it applies the 80/20 rule to training. Instead of trying to identify all the content that trainees "should" know, Critical Mistake Analysis employs a more minimalist approach, focusing on the few pieces of content that matter most. Download this free white paper to learn more.